BACHE 2016

Managing Your Core Resources

June 26-28 2016 

Sheffield Hallam University & Sheffield Novotel

Program 

Presentations and workshops available to download on the Members Only Conference Page

Sunday 26 June

Check in to Novotel from 2.00pm
Welcome Drinks 7.00pm

Buffet Supper 7.30pm

Monday 27 June

09.30                  Welcome - Mark Swales Head of Facilities Sheffield Hallam University

09.45                  Keynote 1: Managing changes and improving university estates: Challenges in funding -
                          Mike Clark Director of Estate and Facilities Management at the University of Brighton

10.30                  AGM

11.00-11.30         Coffee Break + Exhibition

11.30-12.15         Workshops 1

12.30-13.15         Workshops 2

13.15-14.15         Lunch + Exhibition

14.15-14.30         Supplier Presentations

14.30-15.15         Keynote 2:  Precision Solutions to Absence Management in Facilities Management –
                         “The Challenge for Managers and Supervisors” Hamish Moore, Drummond HR

15.30-16.15         Workshops 3

16.15-16.45         Tea + Exhibition

16.45-17.30         Workshops 4

19.00-                 Gala Dinner + Awards + Entertainment

Tuesday 28 June

09.00-9.30           Exhibitors Presentations

09.30-10.15         Keynote 3:  Customer Journeys "Moments of Truth”, Ian Ellison Senior Lecturer,
                          Department of Service Sector Management, Sheffield Hallam University

10.15-11.00         Workshops 5

11.00-11.30         Coffee Break + Exhibition

11.30-12.15         Workshops 6

12.30-13.15         Keynote 4: Enhancing Customer Service to Ensure the Provision of First-Class Facilities,
    John Iveson, Assistant Director, Customer & Commercial Services King's College London

13.15-13.30         Close

13.30                  Picnic Lunch 

WORKSHOPS

 

Monday 27th June Workshops 1 11.30-12.15	Monday 27th June Workshops 2 12.30-13.15	Monday 27th June Workshops 3 15.30-16.15	Monday 27th June Workshops 4 16.45-17.30	Tuesday 28th June Workshops 5 10.15-11.00	Tuesday 28h June Workshops 6 11.30-12.15
Disability etiquette Part I Nick Goss, Sharp Arts	Disability etiquette Part II Nick Goss, Sharp Arts	Disability etiquette Part I Nick Goss, Sharp Arts	Disability etiquette Part II Nick Goss, Sharp Arts	Using MiCad Helpdesk software at Sheffield Hallam University, Denise Nelson SHU	Using MiCad Helpdesk software at Sheffield Hallam University, Denise Nelson SHU
Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours Dr Martin Smith	Practical Skills in dealing with Extreme Persistent and Difficult Staff Behaviours Dr Martin Smith	Asthma onset related to cleaning products, Amy Gyte & Maria Strangwood, HSE	Asthma onset related to cleaning products, Amy Gyte & Maria Strangwood, HSE	Campus Tour Sheffield Hallam University	Campus Tour Sheffield Hallam University
Maximising  employee efficiency Caroline Philip ACAS	Maximising  employee efficiency Caroline Philip ACAS	Health, Work & Well-being Darrell Johnson ACAS	Health, Work & Well-being Darell Johnson ACAS	Waste and Recycling supported by Facilities Management Porters Helen Beattie, University of Exeter	Developing and rolling out BACHE benchmarking criteria Stephen Bloye, Manchester Metropolitan University
Emotional Resilience & Awareness Part I Trish McGloin, University of Wolverhampton	Emotional Resilience & Awareness Part II Trish McGloin, University of Wolverhampton	Reducing Absence Levels and Raising Productivity in Facilities Management Hamish Moore, Drummond HR	Reducing Absence Levels and Raising Productivity in Facilities Management Hamish Moore, Drummond HR	Open All Hours Adrian Owen Aston University	Open All Hours Adrian Owen Aston University